Our Company and People
At the heart of our success is our people. We have assembled the finest team of dedicated professionals available: technical field engineers backed by industry teams comprised of Industry Market Development Managers, Corporate Engineering Specialists, Corporate Equipment and Automation Specialists, Analytical and Environmental Affairs Specialists, and Customer Service Specialists.
ChemTreat’s Service Structure
Our field engineers are the most experienced and knowledgeable in the industry, averaging 25 years of water treatment experience – more than three times the industry average – and are backed by a corporate engineering staff averaging almost 30 years of experience.
Our philosophy with regard to service is to maintain a three-tiered staff of technical personnel.
- The first tier consists of industry specialists who devote virtually 100 percent of their time in a given industry, traveling the country and continuing to learn and expand our corporate knowledge base.This group provides the direction in new product formulations and the development of R&D projects, as well as training materials for the sales force.
- The second tier consists of the corporate sales and national accounts staff who are dedicated to maintaining the quality of service provided by our sales force. This team also provides corporate communication contact between customers and ChemTreat administration.
- The third tier is the technical services group who provides chemical and engineering technical support, including metallurgical analysis, detailed equipment inspections, unusual problem solving, and special projects that deliver results.