QUALITY CERTIFICATION

ChemTreat has emphasized the consistent quality of our products since the company was founded in 1968. ChemTreat formalized these principles into a written quality program in 1988. This system supports our corporate mission of developing partnerships with our customers through providing outstanding customer service, high-quality products, and superior technical expertise. Our commitment to quality is based on total employee involvement in continuous improvement of the entire organization.

Building on this foundation, ChemTreat achieved recognition for the effectiveness of our quality system in 1994 by attaining ISO 9000 series certification at our manufacturing facilities located in Ashland, Virginia; Nederland, Texas; and Eldridge, Iowa; and for corporate functions supporting our operations. In October 2002, these certifications were upgraded to full ISO 9001 certification under the ISO 9001-2000 standard. We accomplished this upgrade over a year before the deadline, and we were in the first 5 percent of United States companies certified to the new standard.

As quality management program recognition becomes more specialized, further recognition of our quality capabilities may need to involve certifications such as TS 16949 automotive sector, ISO/IEC 17025 (ISO Guide 25) laboratory management, calibration standards, or other specific programs applicable in our industry. We have already begun an effort to incorporate the use of Six Sigma tools in those areas of our operation that can benefit from this approach.